A new project to identify and promote best practice by social housing providers in England has been launched by the Tenant Services Authority (TSA).
Providers such as housing associations, local authorities and ALMOs are invited to make bids of up to £9,000 to support the development of agreements between landlords and their tenants to develop 'local deals'.
The aim is to enhance the level of service in response to particular local needs and strengthen landlord accountabilities to their local community.
The TSA is also keen to learn from providers who already involve their residents in the design and delivery of locally responsive services so that this existing best practice can be shared and used to inform the development of the TSA's Standards Framework.
Peter Marsh, TSA Chief Executive said: "We are really keen to support new and innovative schemes and identify best practice which people can learn from. We know from our National Conversation that local priorities vary from place to place and we want to support landlords to design and tailor services to meet the specific needs of local areas. We look forward to receiving a wide range of innovative bids from across the housing sector."
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