Passengers using Liverpool Lime Street will soon benefit from a dedicated Assisted Travel Lounge designed to make journeys easier and more accessible for people with additional mobility and sensory needs.

Network Rail has invested £400,000 in the new facility on the station’s main concourse, which is due to open on Tuesday 31 March. The space has been created as a quiet, welcoming area with a specialist team on hand to support customers.

Features include accessible seating with integrated wheelchair spaces, an accredited Changing Places toilet, a sensory nook for those who find busy stations overwhelming, and a staffed welcome desk. The lounge will be open daily from 7am to 8pm.

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Funding for the Changing Places facility was supported by Muscular Dystrophy UK, which contributed £65,000 via a grant awarded under the Government’s Transport Strategy.

Rachel Rahbarzare, station manager at Liverpool Lime Street, said: "It's been great to see the new Assisted Travel Lounge being installed at Liverpool Lime Street and I’m pleased to say it will be opening very soon.

"Travelling through our stations can be a daunting experience for some people but these new facilities will provide a chance to stop and wait in a calm, welcoming environment with features that will improve journeys for passengers."

Changing Places toilets are designed for people whose needs are not met by standard accessible toilets. They include a height-adjustable adult-sized changing bench, a ceiling-mounted hoist, a centrally placed toilet with space on both sides, a non-slip floor, a height-adjustable washbasin and an emergency alarm.