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NACFB registered business finance broker, Liquid Corporate Finance (LCF) used to struggle to get deal critical documents back from owner operated business directors in a timely manner.
Often out on site, directors could take up to four days to return GDPR statements and Offer Letters.
Since implementing Doc2, LCF’s clients are able to sign documents wherever they are on their mobile devices. Reducing admin and improving their experience as a client. As a result, clients are funded more quickly and LCF are paid much sooner too.
Liquid Corporate Finance's Challenges
LCF’s clients are often out on site and rarely at a computer or near printing equipment. When LCF sent over GDPR and Offer Letter documentation for signing, these would often not be signed and returned for days pushing back proposal completions. Proposal completion times would be stretched up to four days until appropriate directors were back in the office to print and sign documents. As a result, clients took longer to get funded and LCF would be paid significantly more slowly.
As a progressive brokerage, any time spent on administration was not spent on winning and closing new business. To prepare and send required documentation would take hours per week of manual, fiddly work in PDFs and Word documents. This significantly impacted their ability to take on new clients and grow in line with their ambitious targets.
"I save up to four days per deal as my clients are able to eSign documents on the go. Meaning our service levels significantly increase and the client gets funded even quicker."
Joe Barbera, Managing Director, Liquid Corporate Finance
How Doc2 Helped
Since implementing Doc2, LCF's GDPR and Offer Letter documents are returned in minutes not days. They can now start the credit search and proposal steps significantly earlier, resulting in the clients being funded sooner. Owner operator clients who are often out on site are able to quickly and easily sign critical documents on their mobile devices. This gives them peace of mind that quick progress is being made on their financing and that they do not need to return to the office.
LCF are able to constantly monitor the status of each of their documents at a glance, sending reminders if required. They can now focus on winning new business rather than frustrating and slow administration. "It saves me days across the whole transaction. Once you’ve used Doc2 you just can’t see yourself not using it."
• 4 DAYS SAVED PER DEAL
• 7 TIMES QUICKER THAN WITHOUT DOC2
• MAKES LCF EASIER TO DEAL WITH
If you would like to speak to an innovative and customer focused broker about how we can power your growth through our expansive lending panel, please contact us on the details below:
0333 772 1782
