SEA is recognised, throughout the world, for its status within the UK Manufacturing supply chain and the recognition it receives when meeting with Regulatory Bodies and major Industry Leaders.
To improve the recognition the Association and its members receive not only does the SEA remain at the forefront of regulatory talks, but they also host a biennial awards event where those companies they deem "outstanding" in the industry are recognised.
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Since the change of ownership, in 2013, all of Swinton's employees have been working tirelessly to improve its customer base and quality.
The following information was obtained from Swinton's entries:
• Its marketing campaigns have resulted in sales revenue from new customers increasing turnover by 8.3% from the period 2015/2016
• The number of parts rejected has reduced by 36% leading to getting customers work right first time 97% of the time
• 100% of customers surveyed said that they would recommend the company to others
• The report also confirms that customers believe Swinton has improved by 13% across the five satisfaction measures:
◦ Communication
◦ Technical Support
◦ Quality of our Services
◦ Value, and
◦ Customer Care.
Swinton Electro Plating is officially Finalists in Quality and Two-time winners of Marketing.
The company has thanked its Marketing and Quality departments, as well as all employees and customers for helping them achieve these accolades.
