Competition authorities are right to warn that the merger of two big energy suppliers could reduces competition and lead to higher bills, according to Which?.
The Competition and Markets Authority (CMA) said the deal between Npower and SSE would face an in-depth inquiry unless the two companies could address competition concerns.
Alex Neill, Which? Managing Director of Home Products and Services, said: "Given that both of these energy suppliers also struggle on customer service, coming in the bottom half of our satisfaction survey, it's vital that there is thorough scrutiny of the impact on consumers before allowing any venture to go ahead."
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