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09/05/2016

Interserve Awarded Extension To Provide Facilities Services For EMT

Construction firm Interserve has been awarded a two-year account extension to provide facilities services for East Midlands Trains (EMT).

Interserve will continue to provide cleaning services for seven EMT offices and 13 stations as well as trains.

Interserve will work in partnership with EMT to meet key customer-centric targets, ensuring that the environment for passengers continues to meet high standards.

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Kevin Murgatroyd, sector director for transport at Interserve, said: "Transport is a key area of growth for Interserve, and we're delighted that East Midlands Trains has decided to renew our partnership. We have a strong presence in the rail industry and our dedicated division has a proven ability to safely and efficiently deliver a wide range of services across the specialist sector.

"We have worked closely with EMT over the last three years to deliver the best possible customer experience. We encourage our employees to behave as an extension of the operator’s teams – continually focusing on the needs of passengers to ensure our standards evolve in line with changing customer needs and increasing passenger numbers."

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