Energy suppliers are continuing to confuse consumers when sending out energy bills, according to new research from uSwitch.com, the independent price comparison and switching service.

Energy companies came bottom of the table for the third year in a row, with mortgage providers coming tout on top.

In April, Ofgem directed suppliers to improve the clarity of bills. Companies must now include clear information to help consumers manage their energy, including a personal projection of what they can expect to pay over the year based on their usage. They should also show information about the provider's cheapest tariffs available to help consumers switch to the most competitive deal.

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Yet despite the reforms, just three in 10 consumers are finding bills easier to understand, and the majority have seen no change to them since the introduction of the new rules. Over half do not recall seeing anything on their bill about cheaper tariffs and of those who have seen this information, just 41% have used it to switch to a better deal.

(CD/JP)