The new contract will evolve the engineering services at Nomura through the adoption of the principles of ISO55000, a new people development programme, the implementation of Carillion service excellence framework and the move to a relationship management approach with supply chain partners.
Carillion will be providing a wide range of engineering and maintenance services supporting the critical mechanical and electrical infrastructure of Nomura's operations in the UK. This includes their EMEA HQ in central London and four other properties in the capital and the South East.
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Remote monitoring services will also be provided to Nomura's operations in 15 countries across the region. Services provided will include Business Critical Environment maintenance embracing techniques such as vibration analysis and ultrasound monitoring.
Carillion Services Chief Operating Officer, Nigel Taylor, said: "The extension of the relationship with a high profile, blue chip customer and the retention of this business critical engineering contract is a significant achievement for the business.
"We were exceptionally impressed by the new proposals put forward by Carillion and the in-depth knowledge they displayed of how our business operates."
(CD/IT)
