Following the recent cold snap, British Gas is urging its customers to get in touch and take advantage of free help and advice about winter energy bills.

There are a number of ways that British Gas is helping its customers this winter, including:

•Tariff check

British Gas will review a customer’s tariff to see whether they are on the best deal for them and whether they can make any savings by moving to a different British Gas tariff.

•Flexible payment options

Last year, British Gas helped more than two million people with flexible payment plans and other direct financial support - and it now offers direct debit customers the same opportunity to set and manage their own payments.

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•Free insulation

British Gas offers free insulation if you live in certain areas or if someone in your household is in receipt of certain income related benefits. Loft insulation can save up to £175 per year. To find out more customers should call free on 0800 107 8486.

•Here to help teams

British Gas has dedicated 'Here to Help' teams that offer additional support to customers who are elderly, disabled or living with a long term illness. Anybody can ask on behalf of a friend or relative to register them for extra help free of charge.

Some of the benefits include, free annual safety checks, alternative bill formats.

Ian Peters, Managing Director British Gas Residential Energy, said: "No-one who needs heat should be going without it. We know that household budgets are under pressure and that the recent cold snap may have left some customers concerned about their winter heating bill. There is help available, and we urge customers to get in touch to find out what support is on offer. It's free to call us, and for immediate help and support with bills and for the longer term, with energy efficiency that will have an effect now and in the years to come."

(CD)