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01/10/2012

EDF Energy Launches Blue +Price Promise

EDF Energy has launched Blue +Price Promise May 2014 which will give customers the chance to fix their energy prices for the next two winters at a competitive rate, with the freedom to leave at anytime without paying an exit fee.

EDF Energy said householders concerned about their energy bills could protect themselves against any potential price increases until at least May 2014.

Based on a national average of regional prices, the annual dual fuel bill for a customer on Blue +Price Promise May 2014 paying by direct debit will be £1,143 a year at typical consumption. The competitively priced tariff is one of the few fixed deals on the market which comes with no exit fees.

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Customers signing up to Blue +Price Promise May 2014 will also benefit from:

•An industry-first Price Promise to inform customers if another energy supplier offers a tariff which works out at £1 a week cheaper, at typical use.

•No termination fees

•A guarantee that the electricity a customer uses will be matched by low carbon electricity generated by nuclear power stations without paying a premium.

•Monthly rewards for all customers through EDF Energy’s Thank Yous programme

•UK-based call centres

•24/7 web-based customer services including Livechat

Jim Poole, EDF Energy's director of residential customers, said: "As winter approaches, we know many people are worried about what will happen to their energy bills.

"Those signing up to our Blue +Price Promise May 2014 tariff will gain the peace of mind of knowing their energy prices will remain fixed over the next two winters at a competitive price. And customers will also benefit from the flexibility of knowing they can leave at any point without paying an exit fee if they find a better deal.

"We'll even promise to tell customers if a rival brings out a tariff which saves them the equivalent of £1 a week or more at typical consumption."

(CD)

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