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30/03/2012

MAM Helps Merchant Launch New Business

MAM Software is pleased to announce that Donington Engineering Supplies Ltd (DES), a newly established merchant based in Spalding, has just completed the successful implementation of MAM's Trader business management software.

The new business startup, which provides construction, engineering and manufacturing supplies, is now using the application to control its day-to-day activities and undertake back office administration.

Trader is a comprehensive point-of-sale, stock, accounting and reporting solution for merchants and wholesalers. Its intuitive screen layouts simplify business processes and promote efficient working practices. Trader is a fully customisable solution that can be tailored during implementation to suit individual preferences.

Andy Marriott, Stores Manager at Donington Engineering Supplies Ltd, explains how MAM Software has helped the successful launch of his business.

"We were working under difficult conditions to begin with. We did not understand what we needed or how everything would work. The advice given by MAM, as to what we required and how to maximise our IT budget, was excellent.

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"They provided a great team to see us through the installation, always attentive and very novice-friendly. At the time we were having issues with our external IT company, which in turn led to problems with available hardware, but the guys at MAM were quick to rectify this. They supplied hardware at the last minute to help us out, and what's more they did so at a very competitive price."

Post-sale support has also impressed: "After-care continues to be nothing but amazing. Since launch in January, all my team have needed to do is call MAM and they either talk us through a procedure, or dial in to make modifications themselves. A manager setting up a new business, with his hands full, can ask for no more than that! The guys at MAM always go above and beyond.

"I have no hesitation in telling people how fabulous MAM Software and their Trader application are. For a new business setting up, they are unbeatable, and I would like to thank them for relieving the stress that the IT side of our business would otherwise have given us. I would give MAM no less than 12 out of 10!

"When DES's sister companies are looking to modernise in future, it will without question be with MAM. I look forward to a long working relationship!"

"We are delighted to have helped Donington Engineering Supplies successfully launch their new business" said Nigel Clemett, Director of Sales at MAM Software. "We are proud to offer our experience and expertise to any business looking to install or change business management software. With our range of intuitive applications and structured implementation programmes, we can help users become competent in the shortest possible time.

"We look forward to further aiding DES in their future activities, and anticipate an extremely successful relationship."

For further information, please visit MAM Software's website at www.mamsoft.co.uk/trader or call 01226 352901.

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