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11/03/2010

E.ON To Decrease Gas Prices

E.ON has announced it will decrease gas prices for its residential customers effective from 31 March 2010. The company is also simplifying its bills so they are clearer and easier to understand.

The decrease means customers paying by monthly Direct Debit will save £42 off their annual gas bills, making E.ON gas customers on average £26 a year better off than if they were with British Gas. This is the third price cut announced by E.ON in just over 12 months.

E.ON'' most vulnerable customers, who take the WarmAssist product, will benefit even sooner and see a greater reduction in bills from 1 March.

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Following extensive research with customers the company will also be sending out new design bills throughout spring. These have been clarified and simplified, making the key information more prominent so they are easier to understand.

Graham Bartlett, Managing Director of E.ON's Retail business, said: "We've been very aware of the effect of both the recession and the exceptionally cold winter on our customers, especially those most in need, so we are pleased to see the opportunity to now reduce prices.

"The fall in current wholesale prices is only part of the pricing story as our customers are using gas bought over a number of years at much higher prices than today.

"In addition, our customers have been telling us that their bills need to be clearer, better laid out and easier to understand. We've listened, and our new bills have all the relevant information up front so our customers can see exactly how much energy they're using and hopefully where they can make savings."

(CD)

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