Construction firm Stepnell has experienced a strong start to the financial year with a good level of orders secured for 2021/22 across its regions.

The complete construction partner has reported a turnover of £104 million and increased net assets of more than £16 million for the year ended 31 March 2021.

Tom Wakeford, joint managing director at Stepnell Ltd, said: "2020 was an extremely challenging year for many businesses, particularly for those in the construction industry. The year was dominated by the emergence of the global Covid-19 pandemic and economic uncertainties associated with Brexit.

"Stepnell was one of a handful of contractors to continue on site throughout lockdown and the commitment of our employees and our supply chain relationships was fundamental - we were able to source materials and sub-contractor support across our projects. Our results reflect our decision to work with our clients through the pandemic which was a great achievement."


The family-owned firm increased its Net Promoter Score, which is used to assess performance and help measure client satisfaction, to +45 in May 2021, showing that the company is performing well above average and is committed to delivering the best service to its clients.

Tom added: "We are delighted to have increased our NPS to +45 which is rated as 'good'. This is a tremendous performance and enormous credit to our employees and the companies we work with and is a great achievement, particularly in the current climate."

Stepnell has secured a number of exciting project wins and its current projects are performing well, including Stepnell Park – a new £10m business park adjacent to Stepnell’s head office in Rugby - which is now substantially let. Stepnell has also recently secured work at a number of hospitals including five schemes for Royal Berkshire Hospital, refurbishment works for Northampton Hospital and building works for Salisbury NHS Foundation Trust, as well as starting on site at £9.7m retirement build Wooburn Green for Lifestory Group.

The contractor has also recently secured a number of other healthcare wins and has started on site at two significant care home projects, including £6.5 million care facility Bennett Drive Care Home for repeat client Cinnamon Care and £4.3m refurbishment project to the existing Town Thorns care centre for Motor and Allied Trades Benevolent Fund, both located in the Midlands. They have also been been appointed to build a £9m grade A office building for repeat client MHR as well as a new £2.5m refurbishment centre for National Grid in Leicester.