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22/06/2026

Contractor Appointed For £7m Makeover Of The Tyneside Customs House

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GMI Construction Group has been appointed to carry out the refurbishment of The Customs House on South Shields' riverside.

The award marks a significant milestone in proposals to revitalise the Grade II-listed building as a high-quality, contemporary cultural destination while protecting its historic character.

Panned works include updates to the interior décor and layout. The existing café and restaurant will be retained and improved, alongside the creation of a new first-floor bar.

A new atrium is proposed to connect buildings across Daltons Lane, while neighbouring workshop spaces will be refurbished and extended to provide more adaptable areas for performances, rehearsals and community activities.

Supported by Local Regeneration Fund investment secured by South Tyneside Council in 2023, the project forms a key part of the broader regeneration of South Shields town centre and the riverside.

Cllr David Royal, member for economic growth, investment and regeneration at South Tyneside Council, said: "Appointing GMI Construction is an exciting step forward for this landmark project and we're delighted to welcome them on board.

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"The Customs House is at the heart of South Shields' cultural offer, and these plans will ensure it continues to thrive as a vibrant, modern venue.

"This investment will not only enhance the experience for audiences and performers but will also boost footfall and strengthen the link between the town centre and riverside, supporting our vision for an exciting, connected place."

A public consultation carried out by the council in 2022 found that 58 per cent of respondents identified refurbishment of The Customs House as a priority for improving the Mill Dam area.

Kelly Anders, CEO at The Customs House, said: "We are absolutely delighted that The Customs House will benefit from this major capital refurbishment, and we extend our sincere thanks to South Tyneside Council for their support.

"Our collaboration with GMI and the other agencies involved in the project is already underway, and there is a real sense of momentum building.

"We are excited about what lies ahead and proud to play a central role in shaping the future of the Mill Dam area as part of this ambitious new vision."

Work on site is expected to begin this autumn and take around eight months to complete.

Dean Hope, GMI Commercial Director for the North East, said: "We proud to have be entrusted with delivering this transformative project for such a historic and much-loved building. The Customs House holds a special place in the heart of South Shields, and this refurbishment will preserve its heritage while reimagining its future as a truly inclusive, vibrant cultural venue.

"GMI is committed to delivering projects that bring lasting social value to communities, and we're excited to help shape a new chapter for this iconic building that will engage and inspire future generations."

Ken Rawe, GMI's Head of Frameworks, added: "Securing this prestigious project through the NEPO Framework highlights the strength of our regional partnerships and our proven ability to deliver high-quality, heritage-sensitive schemes."

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