Rhino Building & DIY Supplies Ltd

From the first phone call i received a first class service from zoe they were well stocked with materials .they delivered very promptly and were helpful they cannot be faulted so all the very best to rhino building s upplys and all there staff kevin

A big thanks for sorting the early delivery for Saturday, Zoe. It meant we got a full day in to make up for Friday.

I have been using Rhino for many years and been involved in several different projects not only supplying standard products but specialised as well. All deliveries have been on time and I am a very satisfied customer.

Of course not forgetting the first class service we had from Craig Gladding and the team at Rhino building supplies, got us out of a jam on more than one occasion

I just wanted to say thank you to Rhino for being so helpful on ordering the right amount of stones for me, and delivering at a convenient time for me. So thank you again Rhino

Good job by the boys and I am really pleased with the end result. Many thanks to you, toad and others for delivering the gear when I needed it

I would like to sincerely thank you for the very swift delivery of the planks I ordered by phone at 08 30, delivered at 1300 same day. Better than Amazon prime, and in person and with a smile !!!!

The planks are now in use !!

Again thanks for the very kind service

We have supplied Rhino Building Supplies for a number of years now and we have seen our business relationship strengthen during this time. Rhino Building Supplies are a company who I see as customer service driven, looking at ways in which they can help customers to fulfill their requirements. The team are always happy, friendly and helpful. They are a fantastic company to deal with.

We use Rhino because their rep Craig is so helpful and nothing is to much trouble and their driver Toad cant do enough for us on site. Also the staff in the yard are knowledgeable and friendly
Basically, they are a very good builders yard and we can recommend them to anyone!

For me the reason I use Rhino is prices are competitive and service is outstanding. I cannot compare to others as I only use Rhino.
Craig the rep knows my needs and is so valuable to my time and money in terms of productivity and reliability.
Toad and Ian their drivers are always go the extra mile and great with last minute demands. Accounts department is accurate and prompt with any issues.

It’s nice to come into Rhino and not feel patronized as a lady in a male dominated environment, everyone is so helpful here. I enjoy coming in for my materials

I have been using Rhino since they started in business. Really good service all round, very competitively priced, and pleasant to work with. I don’t bother going anywhere else. Excellent.

We started dealing with Rhino Building Supplies as a new supplier around 2 months ago, following a meeting with Zoe. The forward thinking and positive outlook in relation to new products and new suppliers, was a breath of fresh air. They wanted to be different from other merchants and offer their customers access to unique innovative products of a premium quality, backed up with friendly helpful service. We then attended a “Trade Day” along with other suppliers, where Rhino actively encouraged their customers to attend and meet with the various suppliers, putting on a spread of cakes for Macmillian and offering refreshments. Fantastic company to deal with, wish more of my customers were like Rhino! Thank you to all at Rhino!

Rhino are on the ball, I have no problems at all. I have an account with Jewson but I have told them I get sick of being quoted one price and being charged something else. Rhino delivery drivers are exceptional, service is really good they put the stuff where you need it and always when they say they will. Today I came in for some cement and I have done my back in this week so asked the young lad if he wouldn’t mind just loading me, he did this with no comments such as “I am too busy for that”. Rhino are a good bunch to deal with.”

What I like about Rhino. I like Zoe and the team is great, they are accessible and easy to use, they give an excellent service. Saves me going to Yarmouth or Norwich, everyone I speak to loves Rhino.

What a nice chap Eamonn is, he cannot do enough to help and has a very pleasant attitude. Great addition to the team at Rhino

We love dealing with Rhino, they are brilliant! Highly recommended, of all the independent local merchants they go the extra mile above and beyond to look after the local tradesman

I phoned 3 companies before Rhino and found Rhino the most helpful and the most personal service, and the delivery driver Billy was lovely as well.

I came into your depot yesterday, needing some help to design and quote the materials I would need to build a decking area and raised beds. Firstly, Emma was excellent at the materials and planning side and we will be ordering from you next month.

But the thing I want to say a massive thank you for is the kind and caring and amazing way Emma was with our son. Our son has autism and he doesn’t deal with new people, places or situations well. Emma not only engaged with him, she made him laugh and when he was slipping into one of his meltdowns as we call them, she showed him using boxes of screws and bolts and other items what the garden was going to look like. He is now excited about the garden and the fact he can play with screws and bolts.

There are many people and many places that judge our son and have neither the time nor the patience to help us or explain to him what is happening. Emma showed us that this isn’t the case in all places. The other two merchants we went to had no time or understanding and Emma and your store gave us a whole different experience.

I would like to pass on my thanks and we look forward to seeing you again soon and as I said we will be ordering from you next month.

Thank you

I speak as I find and I have always felt women have no place in builders merchants but then I met Zoe and she is good. Emma is amazing and I am really impressed by her, she does everything for Rhino that Craig does out on the road!

Your website is one of the easiest to use! I tried some others and couldn’t work out what the products were but yours had useful pictures so it was easy to order what I needed!

I trade with Rhino because they have very kind and helpful staff. They have always got everything I need too.

Have some doughnuts on me! Thank you for sorting out a delivery when I was in a muddle