Suns Lifestyle

From the original email sent for further information, to our order placed online, the regular check ins to finally, the delivery and yesterday's install - I truly couldn't recommend Suns Lifestyle enough.

We placed an order then after checking my 'man math' we had to change our order. We emailed on a Sunday evening and Monday before 10am, we had an email with a reply. "Absolutely Mr. Yusef, these things happen. We can confirm your order have been changed and a partial refund to compensate the new order". If our journey of thankfulness ended here, it would have already been a 5 star review... but then...we had the install ??

If I could give 6 stars, I would. Charlie and Serah were honestly faultless. I truly felt their honestly, passion and just down to earth approach to our install. Charlie and Serah installed our pergola like it was their own. They took the time to install how it would best look in our garden, played with the dog and were so polite to our little one (who is very inquisitive!). We had a slight hiccup with my 'man math' and our hot tub was literally 15cm out of place. Both Charlie and Serah were trying to find a solution and came up with a few options but both said it would be a better finish to drain and move. I was a little stressed but both kept saying this would not slow them down and that it gives them a little extra time to adjust bits so "please don't stress". Drained and then helped from them both to move a hot tub, it's these little extra details that are what made me super glad I chose Suns Lifestyle.

Thank you Suns Lifestyle and T.H.A.N.K Y.O.U Charlie and Serah, you both are an asset to an already great family run team and company. Thank you all again.

Fast prompt service from start to finish. Quick delivery service, notified date & time for delivery, arrived Tuesday. Installation Wednesday afternoon, very professional skilled and friendly team. Unfortunately one blind that arrived was the wrong size. But Craig contacted the head office to arrange for another to be sent, this arrived by courier on Friday. Craig kindly came back to fit it first thing on Saturday morning. Really pleased with our pergola, would recommend this company. They have a very
professional installation team in Scotland.

Our order was processed quickly. We needed a slightly non-standard design but this caused no issues and was dealt with carefully. Christian and Brent came to fit the pergola and were efficient, friendly and professional. They made contact the night before to confirm their arrival time and did a very good (and tidy) job. Would recommend the company and their service