DF Plumbing & Heating

Absolutely shocking ‘tradesman’, that I don’t even know where to start..

Left me with an unsafe (in my opinion), and unworking boiler, signing this off after a service as ‘passed’, yet wasn’t working within hours of him leaving.

Then arranged a date to come back and simply didn’t show up, nor didn’t call or message. I’d booked the day off work too, and then when contacting him to find out where he was/why he wasn’t coming, I got the response ‘o s**t, totally forgot’, no apology, no alternative date to come back, nothing.

He then went on holiday for a week (apparently), which is no problem if true, but after then contacting him 4 times, yes FOUR TIMES, to see when/if he was coming back, he had the cheek to say ‘we’ve not heard from you so thought you’d got someone else’. Absolutely unbelievable.

Genuinely never experienced such a poor level of customer service, workmanship and professionalism in my entire life, and I can not, NOT recommend him enough.