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7 Review(s) Star Rating

Drain Detectives

Drain Detectives Contact Details

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Produce House
1A Wickham Court Road
West Wickham
BR4 9PG

About Drain Detectives

We are the drainage experts, clearing blocked drains, cctv drain surveys & drain repairs


We are the South East's premier drainage company with engineers assisting commercial and domestic clients in Kent, London, Sussex, Surrey, Essex, Hampshire, Berkshire and Oxfordshire.

Whether it is a simple fat blockage, root ingress or even a broken drain, our experienced drain engineers can find the real cause of the problem and offer you the most cost-effective solution.

If you need a FREE quote or advice about a blocked drain, drain survey, drain repair or any drain related problem at your property, call 0800 357 9371 or email info@draindetectives.co.uk.

BLOCKED DRAINS


Blocked drains are never very pleasant, starting with bad smells, slow draining sinks, gurgling toilets and before you know it, the toilet is blocked and sewage is everywhere.

We understand that when your toilet or drain is blocked, it is important for you to get it unblocked as quickly as possible, so we always aim to get to you as quick as we can.

You might think of using drain rods or chemicals to clear the blockage, but a drain or toilet can be blocked for a range of reasons, and you might actually make it worse.

DRAIN REPAIRS


We are experts in drain repair services - we work both with commercial and domestic customers. We offer a comprehensive range of drain repair methods - we can repair using no-dig technology, drain relining or when required, drain repairs using excavation.

We conduct a thorough cctv drain survey to ensure that we choose the most suitable method to tackle a drain repair. Where no-dig technology or drain re-lining is unsuitable to fix the drain problem, we use traditional repair methods such as drain excavation.

CCTV DRAIN SURVEYS


If you're moving into a new property, or building an extension to your home or have persistent problems with your drains, it's a good idea to get a professional drain survey.

CCTV drain surveys, whether they are for residential or commercial properties, are the perfect way to determine the reasons for your drainage problem quickly and accurately.

Our cameras can identify structural issues such as collapsed drains, root ingress, pipe scale, cracked or broken drains, incorrect installation, blockages and displaced joints.

DRAIN TRACING


If you need to find the exact location and depth of the drains at your property, then you need to find yourself a local drainage company that specialises in sonar drain tracing.

A cctv drain survey will give you a lot of information about your drainage system (drain condition, pipe size, invert levels, type of pipe etc), but not the exact location and depth.

EMERGENCY PLUMBER


If you are looking for an emergency plumber to visit your home or workplace, to clear a blocked toilet, shower, blocked sink or bath, then Drain Detectives can definitely help.

You really need a specialist drainage company to clear any blockages, as a regular plumber may not have the necessary equipment such as a high-pressure water jetter.

SEPTIC TANK EMPTYING


We offer a friendly and affordable cesspit and septic tank emptying service. Domestic and commercial customers across the South East, trust us to empty and maintain their septic tanks and sewage treatment plants, keeping them in perfect working order.

The frequency with which you'll need to empty your septic tank or cesspit depends on the size of the tank and the number of residents living at the property.

As a guide, we recommend that you arrange to empty your tank at least every six to twelve months.


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Reviews & Testimonials for Drain Detectives

5 star review
November 01, 2023
We attended the customer's property in Basildon to carry out a cctv drain survey to investigate problems with the surface water. Customer emailed us to say "Thank you for sending Barry (the drainage engineer) today, he was amazing and great help".
Testimonial by
Jide (Basildon, Essex)
4 star review
September 29, 2023
Our engineers carried out drain repairs at a town house in West London. The client emailed to say: "Excavation work to replace a collapsed pipe. Grant and his son were a great team. They were on site for 5 days and were always very pleasant and personable and happy to chat about the job. Grant always took time to explain what he was doing. They got on with the job without any fuss and were keen and conscientious workers. I would definitely recommend them".
Testimonial by
Rose A. (Hammersmith, London W6)
5 star review
June 09, 2023
The customer called up to say that he had a blockage between the gully and soakaway at his home in Slough. Mr Gomes called our office that afternoon and said "The engineer (Tony) turned up on time (I received a 30 minute advance call to enable me to leave work and get home), fixed the problem, and recommended a solution to prevent it happening again. Clean, tidy and no mess. Very personable and knowledgeable".
Testimonial by
D. Gomes (Slough, Berkshire)
5 star review
March 31, 2023
We were contacted by Derek who had a manhole that was overflowing in the garden of his Beckenham home. The customer emailed the following feedback: "I called Drain Detectives about my blocked drain. The engineers (Olly and Dan I think) who were sent the next day arrived on time. They were professional, polite and friendly. They kept my garden clean and tidy and everything was put back where it belonged. They were thorough in finding the problem and made sure my drain was was running freely before they left".
Testimonial by
Derek (Beckenham, Kent)
5 star review
March 02, 2023
Our engineer went to an apartment block in Surrey for a smells investigation. The customer called up after the engineer left to say: "We could not hope for a better service. Shane (a specialist with diagnosing drain smells) thoroughly investigated the problem, quickly found a solution which he implemented on the spot. He was very knowledgeable, took pride of his work and explained clearly both the source of the problem and possible solutions before recommending the one that, based on his opinion, was the most effective. Thank you Shane".
Testimonial by
Agata (Godstone, Surrey)
4 star review
February 16, 2023
Our engineers attended a commercial unit in Southampton. The customer emailed the following comments: "Great service. Efficient, courteous and thorough. They diagnosed and resolved a much bigger problem than a simple blocked drain. I would highly recommend them".
Testimonial by
Ceri (Hedge End, Southampton SO30)
5 star review
September 12, 2022
We attended a property in South London for a blocked toilet. Customer emailed to say: "From initial call to completed job was about 2 hours, much faster than expected! Both Shirley in bookings and Tony our engineer were polite and friendly. Would definitely use again".
Testimonial by
Yasmin (Streatham, London SW16)
Drain Detectives. 4 out of 5 based on 7 ratings.

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Drain Detectives Serves The Following Areas

Drain Detectives General Description

Drainage Services in Kent, London, Sussex, Surrey, Essex, Hampshire, Berkshire & Oxfordshire
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2024/07/17 20:18:20