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23 Review(s) Star Rating

Rayotec Ltd

Rayotec Ltd Contact Details

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Fax
01932 784 849
Website
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Address
Unit 5 Trade City Sunbury
Brooklands Close
Sunbury-on-Thames
Middlesex
TW16 7FD
England

About Rayotec Ltd

Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.

At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.

Electric Underfloor Heating

Solar PV Repair & Maintenance
Even though solar PV systems are generally very reliable sometimes things do go wrong. If your system stops generating energy or doesn't seem to be generating as much as it used to, one of our expert solar engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your Solar PV System is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and often we can resolve any problems within this period. We offer solar servicing and maintenance for both domestic and commercial customers and are able to help with any sized systems.

Common issues with Solar PV systems:
  • Faulty parts including inverters
  • Damage by pests such as pigeons
  • Storm damage
  • Reduction in electricity generation
  • Loose electrical connections
Solar ThermalSometimes, regardless of the care you take, things can go wrong with your solar thermal system. In these situations you can get in touch with us knowing that, with our local offices in the South East and our wealth of experience and knowledge of solar thermal hot water systems we will be able to get to you quickly to locate the problem and resolve it so that your system is back up and running as swiftly as possible.

Common problems we deal with:
  • Faulty pumps
  • Control unit and sensors failing
  • Air locks / blockages with the pipework
  • Leaking components (pipework, expansion vessels)
  • Leaking hot water cylinders
  • Storm damage
  • Loss of pressure
  • Panels being removed and reinstalled due to reroofing

Electric Underfloor Heating
Rayotec Ltd has a range of underfloor heating kits suitable for under tiles, carpet, wood, vinyl and amtico floor coverings. The friendly team at Rayotec will advise you throughout your project answering any technical queries and tell you exactly which underfloor heating system is best for you.

The Rayotec systems are extremely competitively priced and if you order before 1pm, orders will be with you next working day.

Whether you are doing a refurbishment, renovation, extension or new build, electric underfloor heating is an effective solution to heat your home. Running costs are also kept to a minimum by the element being installed directly under the flooring and with the digital programmable thermostat provided, the system will only switch on when the room is calling for heat.

For more information please feel free to Contact us

Rayotec Ltd Image

Reviews & Testimonials for Rayotec Ltd

5 star review
March 04, 2024
Didn't know who to call as had a fault on the inverter. Luckily chose Rayotec. David Merchant their man in the office understood my problem and arranged for an engineer to either repair or replace. I was told the cost and the invert was replaced. Excellent job done, well done. Would definitely recommend the company.
Testimonial by
Great service
5 star review
February 20, 2024
Engineer arrived promptly and removed Solar hot water panels and decommissioned the system as agreed and was very efficient and tidy.
Testimonial by
Solar system removal
5 star review
January 01, 2024
Prompt attention. Quickly completed.
Testimonial by
Solar Inverter Replacement
5 star review
January 01, 2024
I contacted Rayotec, got an immediate and positive response and a visit date for 5 working days later. Your man arrived on time, diagnosed the fault, replaced the inverter and was all done less than two hours later. The cost was substantially less than the original inverter!
Testimonial by
Solar PV Inverter replacement
5 star review
October 31, 2023
We were alerted to the fact our solar panels were not working when we sent off our FIT reading to the energy company. Looked up companies who may help and found Rayotec. Gave them a call and spoke to David who was extremely helpful and after liasing with him via a few emails and some photos of our system in the loft, he sent out an engineer to check and consequently replace our faulty inverter. All sorted start to finish in 20 days. Very good service and trustworthy firm. Thank you.
Testimonial by
Helpful and efficient
5 star review
April 01, 2023
Amazing customer service from both Faris and Stephen - thanks so much for all your help - you've been amazing and cleared up all my questions regarding electric under carpet heating systems.

Delivery was also super fast, and I'm really happy! Highly recommend!!!
Testimonial by
B K
5 star review
March 01, 2023
Rayotec supplied me with their sticky back UFH mat for a sunroom. The mat is so easy to install and of a good quality. The cold tails for connecting into stat are longer than most others I’ve fitted which can be of a benefit when you need to start the mat further away from the stat. The service and delivery from Rayotec are excellent and it’s my go to place for UFH mats.
Testimonial by
Electric under floor heat mat
5 star review
February 04, 2023
The service I eceived from Rayotec, replacing the inverter for my PV panels was excellent. All the e-mail correspondance was promptly dealt with and clear. The prior inspection and installation of the new inverter wre both carried out cheerfully and most competently by the engineer. Absolutely no complaints, everything was done in exemplary fashion.
Testimonial by
Philip Drew
5 star review
February 01, 2023
I first contacted this company when a less reputable company told me that my solar water panel system needed upgrading under new legislation. Rayotec replied promptly and advised that as far as they were aware there was no such legislation. Some months later the system seemed to be losing pressure and I realised it wasn’t cost effective. When the technician came to service the system I asked if he would decommission it. He did the work efficiently and explained that it could be reinstated quite easily in the future if required . Thank you for very good advice and prompt and timely service.
Testimonial by
Rita Ashby
5 star review
January 25, 2023
Very reliable and helpful company. I don’t have a standard solar thermal system and it is one which most engineers are unfamiliar with. Paul took the time to find and contact the manufacturer and distributor to resolve the issue we had. It was a can do attitude and so refreshing.
Testimonial by
Lisa Dumas
5 star review
January 15, 2023
I got the 9m2 self-adhesive electric underfloor heating kit, and it worked very well. The self-adhesive backing worked well compared with a non-sticky one that I've used in the past.

The mat surface seemed robust while laying laminate flooring over the top of it, connection was simple (once the work to add an FCU had been done) and it works really well, nice and warm through 12mm laminate.

I had a minor query about delivery which was resolved very quickly and helpfully by customer services.
Testimonial by
Daniel Shelton
5 star review
January 09, 2023
Easy to understand site with videos. Good price and next day delivery. The kit was easy to install and works well. It is not apparent that the underfloor insulation is available until you have decided on the kit, and 10mm boards may have been better, but not offered. The WiFi was a bit tricky to set up but very easy when working. I did keep accidentally touching the Child Lock icon which made me think that there was a fault. Ok now that I realise. Good kit, great service, highly recommended.
Testimonial by
Graham Higgins
5 star review
December 10, 2022
I used the supplied depron sheets under the non self adhesive cable.

Great fast service and easy install.

Ended up laying a 2mm thick foam underlay around the perimeter of the heating cables to get a more even level before adding the laminate. This was definitely necessary and it would have been nice if this product was suggested at the outset. It could also be supplied as an option.

Wireless control is brilliant for a garden room so we can check the room temperature and heat it up before venturing out
Testimonial by
Cain
5 star review
September 11, 2022
Rayotec installed our solar system in 2011 swiftly and efficiently. It was a pleasure to do business. The company gave us excellent advice when our inverter was faulty and when it had to be replaced this year (2022 ). Most impressive was that within 30 seconds the engineer at 1600hours on a Friday found our old records, guided and advised us through to a subsequent replacement of parts. This gave us total trust in this company. On our recommendation friends have since dealt with Rayotec, it’s a shame but fully understandable that the company no longer instals. Yet their follow up service is second to none. Outstanding. We wish Rayotec many more years of success .
Testimonial by
Christopher Caswell
5 star review
April 13, 2022
I was very impressed with Rayotec which I found on Google. I suspected I needed a new inverter for my solar panels. First contact suggested a call out to assess the problem. Their engineer came out on time and was very polite and friendly. It was established that the invert was in fact faulty . Inverter ordered and fitted in quick time 4 days later at a good price. I was able to pay for my purchase over the phone to yet again a polite friendly young lady. Paperwork and photos came back to me in quick time. I would certainly recommend Rayotec and would have no problem using the again.
Testimonial by
Customer in Berkshire
5 star review
March 01, 2022
Ordered an under floor heating kit with insulation boards from Rayotec, as they were highly recommended to us. Ordering was easy, and when we needed to swap some items, the service from Stephen was excellent. All-in-all, Rayotec is very high quality and the service is very efficient, would highly recommend.
Testimonial by
Customer in Wiltshire
5 star review
February 06, 2022
Fantastic competitive service from start to finish, the engineer who attended my property was brilliant and achieved everything we asked and more, would highly recommend and have not worries using them in the future.
Testimonial by
Removal of outdated and broken water solar system.
5 star review
July 28, 2021
Professional and courteous appointment organisation. Work completed in a tidy, safe and knowledgeable manner despite extremely hot weather. Support and advice provided as required.
Testimonial by
Customer in Greater London
5 star review
July 14, 2021
Very helpful and efficient service. Perry was exceptional helpful and great customer service from the office staff to the service engineer. Punctual, reliable and affordable service. I would highly recommend this company.
Testimonial by
Solar Panels for Hot Water only. Service was carried out.
5 star review
May 27, 2020
My generation meter on the solar panels stopped working but I managed to contact Rayotec during 'lockdown' They made an appointment for an engineer to call and a week before the date he rang to say he had had a cancellation and could he come round in an hour. Two hours later he had found the (expensive) answer to the problem and fitted a new invertor. He was very careful and well aware of distancing and wore a mask. I would definitely recommend this firm to anyone needing this sort of help.
Testimonial by
Excellent service
5 star review
August 08, 2017
Great customer service and support from Stephen and the team.Best price for the product as well!
Testimonial by
RONAN KENNEDY
5 star review
October 09, 2016
Recently had electric underfloor heating installed in the whole of my ground floor rooms(60+m2).
From my first dealings with this company I was impressed with their knowledge
Testimonial by
Wayne Williams
5 star review
September 06, 2016
Experienced and knowledgeable staff who don't make promises they can't keep. My 4kW solar system is working well and generating the results they said it would.
Testimonial by
Jeremy Taylor
Rayotec Ltd. 5 out of 5 based on 23 ratings.

Gallery

Products & Services

Heat Pumps

Electric Radiators

Solar PV Servicing

Solar Repairs

Solar Thermal

Solar PV

Electric Underfloor

Rayotec Ltd Serves The Following Areas

Green Solar FootprintZero GridFronius UK Ltd (Solar Energy)ContainexNo Hydro123v PlcForge Lifts LtdLandscaping CambridgeMy Thread Curtains(London) Builder Cambridge Ltd
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2024/11/03 01:33:36