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Complete Preservation

Complete Preservation Contact Details

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Mr Ross Charters
31 Broadley Park
BA14 0SS
England UK

About Complete Preservation

Complete Preservation are based in Trowbridge Wiltshire - we are a family-run business that has been established for 10 years. Our surveyor is fully qualified CSRT and CSSW - most so-called damp specialists are just approved contractors.

Whether you require damp proofing or woodworm control in Trowbridge and Frome or damp proofing and basement waterproofing in Bath, Salisbury, Marlborough, Warminster, Chippenham, Devizes, Melksham and Bradford On Avon, Complete Preservation is the premiere choice for woodworm control, basement-cellar waterproofing and damp proofing throughout Wiltshire and Somerset.

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Contact Complete Preservation for fixed-price dry rot treatment in Wiltshire and Somerset.

We work for many local estate agents, home owners, housing associations, local builders right through to working with the main architects of Wembley Stadium which is a testament to the quality of our services.


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We are members of TRUSTMARK, the government approved scheme. We are members of the BWPDA- British wood preservation and damp proofing association.

We have the only PCA qualified technicians in our area who also have NVQs in plastering and the UKATA asbestos certificates. We are approved for the ROTAFIX timber engineering resin repair system and BIOKIL CROWN for all remedial work.

We offer Company Guarantees and insurance backed by the GPI, and when there is a transfer of ownership we do not charge for this as many do.

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Complete Preservation specialise in Damp proofing, Basement Waterproofing, Timber Treatments, Timber Resin Repairs.

We are qualified in designing basements to BS 8102 and we only use Newton Membranes for our waterproofing works.

We are also one of a small amount of people approved to carry out the Timber Resin Repair System (Rotafix).

Complete Preservation have many different cameras for inspecting drains and also searching for Dry Rot. We also have lots of other measuring equipment. We can carry out data logging of the internal environment when there is a condensation problem - this is mostly used when there becomes a dispute between the landlord and tenant.

We can carry out a free survey within 24 hours.

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We offer a wide range of services including:
  • Damp Proofing to BS 6576
  • Damp Course
  • Tanking
  • Membranes
  • Basement Tanking Membranes
  • Basement Conversions
  • Basement Waterproofing
  • Condensation Treatment
  • External Waterproofing
  • Wood Worm Control
  • Deathwatch Beetle
  • Dry Rot
  • Wet Rot
  • Timber Treatments
  • Specialist Plastering
  • Timber Resin Repairs
  • All Building Works
  • Insurance Specialist

  • Click here to Contact Us

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    Reviews & Testimonials for Complete Preservation

    1 star review
    February 20, 2018
    Good luck at getting them back to guarantee their work. Months of phone calls and excuses. Ross even came out and said it needed a bigger extractor. Then nothing.
    Review by
    K Locke
    5 star review
    April 17, 2016
    A forensic approach that found out the actual cause of why we had rising damp. After lots of surveys and wasted times we really appreciate the exceptional survey from Ross Charters, all his testing showed we had a mains leak , that his team fixed. Very fortunately for us this was all claimed back from our insurance company.
    Thanks for everything
    Review by
    Sarah Wines
    5 star review
    June 09, 2015
    Complete Preservation carried out the removal of cement pointing and replaced with lime pointing, they also lime rendered our gable wall. The chaps that carried out the work were hard working and kept our garden tidy. Excellent company to deal with
    Review by
    Mrs Stevens
    5 star review
    May 09, 2014
    Complete Preservation came highly recommended to us by the surveyor who carried out our building survey. We were advised that the surveyor is very experienced in listed buildings, being a large listed building with quite a few timber and damp problems we were worried about the repairs and the costs. The survey report was detailed and the price was fair for the work. The team were always on time, polite and kept our house clean. We were very happy with the repairs carried out. I would recommend this company.
    Review by
    Sarah Rise
    5 star review
    March 28, 2014
    Solved our damp problems after years of being lied to and being ripped off, the most honest damp proofing company I have ever met. Ross the surveyor actually showed me the problem with his thermal imaging camera and explained what needed to be done. The standard of work by the staff was excellent and my house was kept clean and tidy.
    Review by
    Mrs Stevens
    Complete Preservation. 4 out of 5 based on 5 ratings.

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